FAQ: data export, migration from Brittco, support, and pricing
Straight answers on exporting your data, migrating from Brittco, getting support, pricing, Ohio EVV approval, and the mobile apps.
The questions agencies ask most, answered plainly. If yours isn't here, email us — we'd rather you ask than wonder.
How do I export my data?
You can export your data any time, with no fees and no lock-in. Your records are yours. Whether you're pulling a backup for your own files or evaluating your options, you can take your data with you whenever you want.
How does migration from Brittco work?
We move you over in stages, on purpose. Migration is staged so your EVV and billing never skip a beat — you keep operating while we bring your data across, rather than flipping a switch and hoping. That includes your client records; for example, you can pull client details straight from an ISP PDF. See Importing a client from an ISP PDF.
How do I get support?
Email support@enmantle.com any time. During onboarding you also get a dedicated support contact — a real person who knows your account and your migration, so you're not starting from scratch on every question.
How does pricing work?
Pricing is tier-based and scales with your agency — the number of clients, staff, and locations you run. Every core module is included, and migration is included too, so there's no surprise add-on list. Because the right tier depends on your size, pricing is set in a demo rather than posted on the site. Book one at cal.com/enmantle/demo.
Is Enmantle approved for Ohio EVV?
Yes. Enmantle is a DODD-approved alternate EVV vendor, so your electronic visit verification runs through Enmantle and reports where it needs to.
Do you have mobile apps?
Yes — Enmantle runs on the web and has native mobile apps. Download Enmantle on the App Store (iPhone and iPad) or Google Play (Android). Your staff can clock in, document, and clock out from their phones, and administrators can work from the web. Use whichever fits the moment.
Where should I start?
If you're brand new, take the welcome tour to get oriented. When you're ready for the money side, From clock-ins to a clean eMBS invoice walks the billing flow end to end.
Still stuck?
Email support@enmantle.com — a real person replies.