Learning & Certifications

Adding and tracking your certifications

Add your CPR card, background check, license, and more. Here's how the pending-to-approved flow works and when each certification expires.

On My Certifications, you add a credential by picking its type and issue date; it starts PENDING until a director or admin approves it. Enmantle then tracks expiry with a colored dot — green, amber within 30 days, or red — using built-in default periods per type. Certifications are tracked and alerted only; they never block scheduling or clocking in.

Your certifications page keeps all of your credentials in one place — the ones you earn in Enmantle courses and the ones you bring from outside, like your CPR card or background check. This guide covers adding a certification, what happens after you submit it, and when each type expires.

See your certifications

Open My Certifications. Your list merges two sources:

  • Certificates you earned by finishing Enmantle courses.
  • External Certifications you or your agency added by hand — CPR, background checks, driver's license, and more.

Add a certification

  1. Open My Certifications.
  2. Choose to add a new certification.
  3. Pick the certification type.
  4. Enter the issue date, and upload a photo or PDF if you have one.
  5. Save.

Pending, then approved

When you add a certification, it starts as PENDING. Your agency's approvers — a director or administrator — get an email and review it. Once they approve, it counts toward your compliance. (Directors and administrators who add their own certifications are approved automatically.)

Enmantle's built-in default expiry periods

For most types, Enmantle calculates the expiry date for you from the issue date, using a built-in default that your agency can change per certification type. These are Enmantle defaults, not DODD rules. The rules that do set a frequency — annual training under OAC 5123-2-08 and background checks under OAC 5123-2-02 — are linked under Rules referenced at the end of this article. A few examples of the defaults:

  • CPR & First Aid — 2 years.
  • Med Pass — 1 year.
  • Agency Policies & Procedures — 1 year.
  • Annual Training — end of the following year.
  • ISP Training (Client-Specific) — 3 months.
  • BCII Criminal Background Check and FBI Background Check — 5 years.
  • Initial Driver Abstract — 3 years.

For Driver's License and Vehicle Insurance, you enter the expiry date yourself. A few types — like ARCs, Rapback Enrollment, and Diploma or GED — never expire.

Read your status dots

A colored dot shows the health of each certification:

  • Green — active and current.
  • Amber — expiring within 30 days.
  • Red — expired.

Enmantle shows in-app reminders as a certification gets close to its expiry date, so you have time to renew.

Renew a certification

To renew, add a new certification of the same type with the new issue date. Enmantle automatically archives the older one, so your list stays clean and only the current credential counts.

Certifications don't block your schedule

One thing worth knowing: certifications are tracked and alerted only. An expired or missing certification shows up in your status and prompts a reminder, but it never stops you from being scheduled or clocking in. Keeping them current is about staying compliant with your agency and DODD — not about unlocking the app.

If you're an admin or manager keeping an eye on the whole team, see Monitoring team compliance and certification expiry.

Rules referenced

Deadlines and definitions above are stated as the rule states them; the rule text on codes.ohio.gov is the authority. Enmantle's own defaults are labelled as defaults.

Still stuck?

Email support@enmantle.com — a real person replies.