Incidents (UI / MUI)

Ohio's incident rule, OAC 5123-17-02, sets the clocks: county-board notification within four hours for the incidents on its four-hour list, the written report by 3 p.m. on the first working day, and the annual analysis by February 28. Enmantle's three-step wizard files the incident from a phone, routes it by type (UI, MUI or internal), and keeps the review queue, filings and follow-ups in one place. These articles cover both the reporter's and the administrator's side, and complaints intake.