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Ohio DODD · electronic visit verification

Ohio DODD EVV, in plain English.

EVV is one of the most-asked, least-explained parts of running an Ohio IDD or home-care agency. Here's what the rules actually require, how Sandata and alternate EVV vendors fit together, and where Enmantle fits — as a DODD-approved alternate EVV vendor submitting directly to Sandata.

See EVV in the platform →
§ 01 — the basics

What EVV is, and why it exists

Electronic visit verification records six things about a service visit: who received it, who provided it, what service was delivered, where it happened, and the times it began and ended. The federal 21st Century Cures Act requires states to use EVV for Medicaid-funded personal care and home health services — which is why every Ohio provider delivering applicable waiver services has to capture it.

The goal is simple even if the implementation isn't: confirm that the visit billed to Medicaid is the visit that actually happened. Done well, EVV protects the provider as much as the payer — a clean, GPS-stamped record is the best answer to any question an auditor can ask.

§ 02 — the two paths

Sandata, or an alternate EVV vendor

In Ohio, providers capture EVV one of two ways:

  • The state-provided system (Sandata). Ohio's EVV data is collected through Sandata, the state's EVV aggregator. Providers can use the Sandata system directly to record and submit visits.
  • An alternate EVV vendor. Ohio also allows providers to use a third-party "alternate" EVV system that captures visits in its own software and sends the required data to Sandata. The state still receives every visit through the aggregator — the provider just gets to use software they actually like.

Most agencies that pick an alternate vendor do it for one reason: they don't want EVV to be a separate chore. If clock-ins, documentation, scheduling, and billing already live in one platform, bolting a standalone EVV tool onto the side just creates another login and another place for data to fall out of sync.

Rules change — confirm the current ones. EVV requirements, covered services, and approved-vendor processes are set by Ohio DODD and the Ohio Department of Medicaid and are updated periodically. Treat this page as an orientation, not legal guidance, and confirm specifics with DODD for your services.

§ 03 — where Enmantle fits

A DODD-approved alternate EVV vendor — native, not bolted on

Enmantle is a DODD-approved alternate EVV vendor and submits directly to Sandata. But the real difference is that EVV isn't a feature off to the side — it's part of the same platform a DSP already uses for the shift:

  • GPS-stamped clock-ins from the mobile app, captured the moment the visit starts and ends.
  • Service-code mapping handled for you, with every Ohio county board's rates already loaded.
  • Submission errors surfaced and handled — flagged with a reason, not left for someone to discover at billing.
  • Offline-tolerant capture — clock in, document, and log services without signal; it syncs when the device reconnects.
  • Straight line to billing — the visit a DSP verifies in the morning is the line your billing director closes on Friday. Same record, no reconciliation.

That's the whole argument for an operating platform over a standalone EVV tool: the verified visit and the billable visit are the same object, so EVV stops being a second system to maintain and becomes a byproduct of doing the work.

Switching EVV systems mid-stream? Onboarding runs two to four weeks with a parallel-run period, so you keep submitting cleanly while you move. Migration support is included.

§ 04 — frequently asked

Ohio DODD EVV questions.

What is EVV for Ohio DODD providers?
Electronic visit verification (EVV) is the electronic capture of who provided a service, for whom, where, when it started and ended, and what service was delivered. The federal 21st Century Cures Act requires states to use EVV for Medicaid-funded personal care and home health services. In Ohio, EVV applies to applicable Ohio Department of Developmental Disabilities (DODD) waiver services, and visit data is collected through the state's EVV system.
What is an alternate EVV vendor in Ohio?
Ohio lets providers use the state-provided EVV system (Sandata) or choose an alternate EVV vendor — a third-party system that captures visits in its own software and sends the required EVV data to the state's aggregator. Providers often prefer an alternate EVV vendor when they want EVV built into the same platform they already use for scheduling, documentation, and billing, instead of a separate stand-alone tool.
Is Enmantle a DODD-approved alternate EVV vendor?
Yes. Enmantle is a DODD-approved alternate EVV vendor and submits directly to Sandata. Visits are captured with GPS-stamped clock-ins on the mobile app, service codes are mapped automatically, and submission errors are surfaced and handled rather than left for someone to find later.
Does EVV work offline in the field?
Yes. Enmantle's mobile app is offline-tolerant. A direct support professional can clock in with GPS, capture notes, and log services without signal; the data queues locally and syncs automatically when the device reconnects, then flows to EVV submission and into billing.
How does Enmantle's EVV connect to billing?
Because EVV is native to the Enmantle platform rather than a separate system, a visit verified in the field becomes a billable line without re-keying. Service codes and Ohio county board rates are already loaded, so the visit a DSP verifies in the morning is the visit your billing director closes at the end of the week — the same record, with no reconciliation between tools.

— See EVV on your workflow —

EVV that disappears into the work.

See how Enmantle captures, submits, and bills a visit as one record — in a 30-minute demo mapped to your agency.

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