# Enmantle > Enmantle is the all-in-one operating platform for IDD (intellectual and developmental disability) and home-care providers. It unifies scheduling, Electronic Visit Verification (EVV), ISP goal tracking, incident reporting, billing, payroll, and staff learning in a single system. Made from the field up — designed from inside the daily work of care delivery by operators, directors, and DSPs who have lived it. Live in Ohio — running real scheduling, EVV, and billing for waiver-funded providers today. ## About - Company: Enmantle, LLC - Headquarters: Columbus, Ohio, United States - Founded: 2026 - Industry: Healthcare SaaS / Software for IDD and home-care agencies - Website: https://enmantle.com - Sales contact: hello@enmantle.com - Support contact: support@enmantle.com - Status: Live in Ohio (DODD); expansion to additional waiver states planned - Pricing: Tier-based, scales with staff, clients, and locations; priced in the demo conversation. Migration included, no export fees. - Mobile apps: Enmantle for iPhone (App Store) and Android (Google Play), bundle id app.enmantle.mobile - Ohio EVV: DODD-approved alternate EVV vendor; submits directly to Sandata, Ohio's EVV aggregator - Full text for agents: https://enmantle.com/llms-full.txt (this file plus every help article); each help article is also available as Markdown at its URL with .md appended, or via Accept: text/markdown ## What Enmantle does Enmantle replaces the patchwork of legacy tools that IDD and home-care agencies typically stitch together (Brittco, AxisCare, HHAeXchange, plus spreadsheets and compliance binders) with one operating platform covering: - Schedule: staff scheduling, shift swaps, GPS-stamped clock-ins, EVV submission to state aggregators including Sandata - Serve: ISP goal tracking, progress notes, medication administration records (eMAR), incident reporting (UI/MUI/Internal), HPC tracking - Sustain: billing across ADS/Transport/HPC cost centers, payroll calendar, expense approvals, audit logs - Strengthen: onboarding, learning center with certifications, announcements, secure WebAuthn (passkey) identity ## Security and compliance Enmantle is built to support HIPAA obligations — encryption in transit and at rest, role-based access control, passkey (WebAuthn) identity, audit logging of sign-ins, record changes and administrative actions, and de-identified AI processing — and signs a Business Associate Agreement with every agency customer before PHI is loaded. No software vendor can be "HIPAA certified"; ask for the current security summary and BAA at hello@enmantle.com. Agency data remains the agency's property: CSV exports of your records on request, no export fees, no lock-in. Details, hosting and subprocessors: https://enmantle.com/security and https://enmantle.com/subprocessors. ## Who Enmantle is for Waiver-funded IDD and home-care providers — from owner-operated agencies to multi-county organizations. Typical buyers are owner-operators, executive directors, and compliance directors. Initial geography is Ohio (DODD) statewide, with every county board's rates loaded; expansion planned to PA, IN, KY, MI, TN, NC, GA, and TX. ## How Enmantle is different The incumbent platforms in this category are a generation old (Therap dates from 2003 and HHAeXchange from 2008, by their own accounts) and were built by software vendors on form-heavy stacks. Enmantle was designed from inside the work — by operators, directors, and DSPs who have lived it — so the software matches how caregivers actually work: voice-first documentation, offline-tolerant mobile, tier-based pricing that scales with the agency, and native EVV submission rather than bolted-on integrations. ## Key pages - [Homepage](https://enmantle.com/): product overview, origin story, FAQ, demo request - [Pricing](https://enmantle.com/pricing): how Enmantle's tier-based pricing works - [Built inside an Ohio agency, *by the people who carry the work*.](https://enmantle.com/about): Who makes Enmantle and where it was built: legal name, founding, the kind of Ohio DODD agency it grew up inside, contacts, and how we source every claim - [Accessibility *statement*.](https://enmantle.com/accessibility): Accessibility statement for enmantle.com and the Help Center: our WCAG 2.2 AA target, what is in place, known issues, and how to report a barrier - [The Enmantle app, *for the people in the field*.](https://enmantle.com/app): Get the Enmantle staff app for iPhone or Android: GPS clock-in for Ohio EVV, shift schedule, voice notes with ISP goals, medication logs and incident reports - [Live in Ohio. *Planned* elsewhere.](https://enmantle.com/availability): Enmantle is live for Ohio DODD and home-care agencies statewide. Eight states are planned, with no launch dates yet; this page changes when a state opens - [The *AxisCare alternative* built for Ohio IDD & home care.](https://enmantle.com/axiscare-alternative): Enmantle is the AxisCare alternative built for Ohio IDD: ISP goals, UI/MUI incidents, EVV to Sandata and eMBS billing with scheduling in one login - [The *Brittco alternative* that runs the whole agency.](https://enmantle.com/brittco-alternative): Enmantle is the Brittco alternative that runs the whole Ohio IDD agency: scheduling, DODD-approved EVV to Sandata, eMBS billing, payroll and a DSP app - [Talk to *a real person*.](https://enmantle.com/contact): How to reach Enmantle: book a demo, email sales, get product support, report a security issue or send a correction. Support hours Mon–Fri, 8 a.m.–6 p.m. ET - [Ohio MUI deadlines, *on one page*.](https://enmantle.com/data/ohio-mui-deadlines): Every deadline in Ohio's MUI rule (OAC 5123-17-02) on one page: the four-hour list, the 3 p.m. report, notifications, investigations, the annual analysis - [Schedule, Serve, Sustain, Strengthen: *one record for the whole agency*.](https://enmantle.com/features): Scheduling, EVV, eMAR, billing, payroll, incidents, learning, and onboarding — one record for Ohio IDD and home-care agencies, from Enmantle - [Ohio DODD billing software: *eMBS, HPC, ADS and NMT in one close*.](https://enmantle.com/features/billing): Clock data becomes eMBS invoices automatically: authorizations, rate tables, HPC and NMT transportation, and remittance reconciliation in one flow - [eMAR for IDD group homes and agencies.](https://enmantle.com/features/emar): Medication administration records for Ohio IDD and home-care agencies: scheduled and PRN doses, refusals, controlled-substance counts, and the MAR - [EVV app with GPS for Ohio DODD, *native to the platform*.](https://enmantle.com/features/evv): Enmantle is a DODD-approved alternate EVV vendor and submits directly to Sandata, with GPS clock-ins native to scheduling and billing - [UI and MUI incident reporting software for Ohio.](https://enmantle.com/features/incidents): File incidents in a 3-step wizard, work a deadline-sorted review queue, and generate DODD/county formats — incident software for Ohio IDD agencies - [ISP goal tracking software, *scored inside the daily note*.](https://enmantle.com/features/isp-goals): Score ISP goals inside the daily note during the shift, import a plan from an Ohio DODD ISP PDF, and see progress roll up to Client 360 - [DSP training and certification tracking, *in the same platform as the shift*.](https://enmantle.com/features/learning): Assign courses, track certifications and expiry, and log in-person trainings with sign-off — training software built into the same platform as the shift - [DSP onboarding, e-signatures and offer letters.](https://enmantle.com/features/onboarding): Onboarding checklists by phase, hand-drawn e-signatures, offer letters, and role-based access — onboarding software for Ohio IDD agencies - [Payroll calendar, pay stubs and bonuses *without the spreadsheet*.](https://enmantle.com/features/payroll): A payroll calendar staff can subscribe to, pay stubs in My Pay, bonus schedules, and client expense tracking for Ohio IDD and home-care agencies - [Direct support professional scheduling software, *built for the week you actually run*.](https://enmantle.com/features/scheduling): Build the week on the Time Grid, fill call-offs fast, and track availability and time off — scheduling software for Ohio DSPs and IDD agencies - [The *Giv alternative* that runs the whole agency.](https://enmantle.com/giv-alternative): Enmantle unifies scheduling, native Sandata EVV, ISP goals, incidents, billing and payroll for Ohio IDD agencies — see how it compares with Giv - [The Ohio IDD glossary, *with sources*.](https://enmantle.com/glossary): Plain definitions of the terms Ohio IDD agencies use daily: ISP, HPC, ADS, NMT, OSOC, UI, MUI, eMBS, PAWS, EVV and waivers, each with its source - [Ohio guides, *sourced and dated*.](https://enmantle.com/guides): Plain-English guides to the rules Ohio IDD agencies live by: DODD EVV and alternate vendors, UI vs MUI deadlines, the eMBS billing cycle. Sourced and dated - [The eMBS billing cycle, *from shift to remittance*.](https://enmantle.com/guides/embs-billing-cycle): How Ohio DODD billing works: PAWS authorizations, eMBS claims in weekly cycles, the 350-day limit, EVV claims matching, denials and remittance - [UI versus MUI in Ohio: *what the rule actually says*.](https://enmantle.com/guides/ohio-ui-vs-mui): MUI vs UI under OAC 5123-17-02: the three MUI categories, the four-hour and 3 p.m. deadlines, notifications, investigations and the Feb 28 annual analysis - [The *HHAeXchange alternative* built for the provider, not the payer.](https://enmantle.com/hhaexchange-alternative): Enmantle is the HHAeXchange alternative built for the provider, not the payer: scheduling, EVV to Sandata, ISP goals, eMBS billing and learning in one app - [IDD agency software *for Ohio DODD providers*.](https://enmantle.com/idd-software-ohio): What Ohio IDD agency software must do: OhioISP goals, UI/MUI rules, eMBS billing and EVV to Sandata. Enmantle vs Brittco, Therap, Giv and SETWorks - [Integrations, *stated exactly*.](https://enmantle.com/integrations): What Enmantle connects to: Sandata for Ohio EVV, DODD eMBS billing and remittance, payroll pay-stub PDFs, calendar feeds, staff apps and import API tokens - [Ohio DODD EVV, *in plain English*.](https://enmantle.com/ohio-dodd-evv): What Ohio EVV requires for DODD services, how Sandata and ODM-certified alternate vendors work, what changed in 2025–26, what to check before choosing one - [Privacy *policy*.](https://enmantle.com/privacy): How Enmantle handles data across the website, mobile app and platform: EVV location, voice notes, HIPAA, AI processing, retention and your choices - [Security, *plainly*.](https://enmantle.com/security): How Enmantle protects agency data: hosting, encryption, access control, audit logging, AI processing, subprocessors, the BAA, and how to report an issue - [The *SETWorks alternative* that runs the whole agency.](https://enmantle.com/setworks-alternative): Enmantle unifies scheduling, native Sandata EVV, ISP goals, incidents, billing and payroll for Ohio IDD agencies — see how it compares with SETWorks - [Subprocessors.](https://enmantle.com/subprocessors): The third parties that process data for Enmantle: what each receives, where it runs, whether PHI is involved, and the date of every change - [The *Therap alternative* that runs the whole agency.](https://enmantle.com/therap-alternative): Enmantle unifies scheduling, native Sandata EVV, ISP goals, incidents, billing and payroll for Ohio IDD agencies — see how it compares with Therap - [Help Center](https://enmantle.com/help): tutorials and support for admins and DSPs (see the Help Center section below) - [Sitemap](https://enmantle.com/sitemap.xml): every indexable URL with last-modified dates ## Mobile app - [Enmantle for iPhone](https://apps.apple.com/app/id6780765376): the staff app — GPS-verified EVV clock-in/out, shift schedule, voice-dictated notes, incident reports; provided through your employer - [Enmantle for Android](https://play.google.com/store/apps/details?id=app.enmantle.mobile): the same staff app on Google Play (package app.enmantle.mobile) ## Help Center Enmantle's Help Center — tutorials and support for administrators and DSPs (direct support professionals) running an Ohio IDD / home-care agency in Enmantle — is at https://enmantle.com/help. Articles are written for non-technical staff, mobile-first, in short numbered steps. - [Getting Started](https://enmantle.com/help/category/getting-started): Create your account, learn the layout, and run your first shift - [Scheduling & Coverage](https://enmantle.com/help/category/scheduling): Build the week on the Time Grid, repeat shifts, and fill call-offs fast - [Time Clock, GPS & EVV](https://enmantle.com/help/category/time-evv): Clock in and out, handle on-call windows, and keep EVV clean - [Documentation & Daily Notes](https://enmantle.com/help/category/documentation): Write notes by voice, polish with AI, and score ISP goals inline - [Medications (eMAR)](https://enmantle.com/help/category/medications): Pass meds on the Med Pass grid, record PRNs, and read the MAR - [Clients & ISPs](https://enmantle.com/help/category/clients): Import a client from an Ohio ISP PDF and run the Client 360 - [Transportation](https://enmantle.com/help/category/transportation): Log HPC transportation and NMT the right way, per-trip or per-mile - [Incidents (UI / MUI)](https://enmantle.com/help/category/incidents): File UIs and MUIs on deadline and track the review queue - [Learning & Certifications](https://enmantle.com/help/category/learning): Complete assigned courses, track certifications, and stay compliant - [Onboarding & HR](https://enmantle.com/help/category/onboarding): Onboard new staff, sign documents, send offer letters, and handle complaints - [Reports & Audit](https://enmantle.com/help/category/reports): Out-of-the-box reports, a custom builder, and the audit log - [Billing](https://enmantle.com/help/category/billing): Turn clock-ins into a clean eMBS invoice, reconcile, and stay authorized - [Payroll & Pay](https://enmantle.com/help/category/payroll): View pay stubs, read the payroll calendar, and set up paydays and bonuses - [Client Funds & Expenses](https://enmantle.com/help/category/expenses): Track and approve spending from a client's own accounts, with receipts - [Announcements & Files](https://enmantle.com/help/category/workspace): Post announcements, manage company files, and sign in with a passkey - [Admin & Setup](https://enmantle.com/help/category/admin): Add staff and roles, set up locations, import data, and configure the workspace - [FAQ & Troubleshooting](https://enmantle.com/help/category/faq): Data export, migration from Brittco, support, and pricing ## Frequently asked questions **What is Enmantle?** An all-in-one software platform for agencies that serve people with intellectual and developmental disabilities (IDD) and home-care clients. It unifies scheduling, EVV, ISP goal tracking, incident reporting, billing, payroll, and staff learning in a single system. **Who is Enmantle built for?** Waiver-funded IDD and home-care providers — from owner-operated agencies to multi-county organizations. Typical buyers are owner-operators, executive directors, and compliance directors. If your agency runs on Brittco, AxisCare, HHAeXchange, or spreadsheets, Enmantle is built to replace them. **How is Enmantle different from Brittco, Therap, AxisCare, or HHAeXchange?** The incumbent platforms are a generation old (Therap dates from 2003 and HHAeXchange from 2008, by their own accounts) and were built by software vendors on form-heavy stacks. Enmantle was designed from inside the work — by operators, directors, and DSPs who have lived it — with voice-first documentation, offline-tolerant mobile, and a unified system instead of a dozen bolted-on tools. **Does Enmantle support Ohio DODD EVV and Sandata?** Yes. Enmantle is a DODD-approved alternate EVV vendor and submits directly to Sandata, with GPS-stamped clock-ins, service-code mapping, and automated error handling. **Is Enmantle HIPAA compliant?** Enmantle is built to support HIPAA obligations (encryption in transit and at rest, role-based access, passkey identity, audit logging, de-identified AI processing) and signs a Business Associate Agreement with every agency customer before PHI is loaded. No vendor can be "HIPAA certified". **Which waiver states will Enmantle support next?** Ohio is live statewide. Pennsylvania, Indiana, Kentucky, Michigan, Tennessee, North Carolina, Georgia, and Texas are planned, in an order set by waiver volume, EVV aggregator compatibility, and provider interest; none has a launch date yet. Status: https://enmantle.com/availability **How does Enmantle's pricing work?** Tier-based pricing that scales with the agency — clients, staff, and locations — priced in the demo conversation. Early agencies receive design-partner pricing; migration support is included. **How fast can we start?** Now. Onboarding runs two to four weeks end-to-end — data migration, staff onboarding, EVV configuration, and a parallel run before cutover. Book a demo directly at enmantle.com (or at cal.com/enmantle/demo), or request one by email and a real person replies within one business day. ## Brand origin The name "Enmantle" comes from 2 Kings 2 in the Hebrew Bible, where the prophet Elijah is taken up in a whirlwind and his mantle — the cloak that marked his calling — falls to the ground. Elisha picks it up. The mantle passes; the work continues. To enmantle is the verb for what happens next: to be wrapped with the cloak, clothed with the authority, and equipped for the calling. Enmantle the company builds the software that clothes care providers for the daily work of serving people with IDD. ## Optional All 65 help articles, by category: - [Welcome to Enmantle: a 10-minute tour](https://enmantle.com/help/welcome-tour): A friendly first look at Enmantle — how scheduling, time clock, documentation, clients, incidents, billing, and payroll fit together in one place - [Logging in and setting up your profile](https://enmantle.com/help/logging-in-profile): How to log in on the web and mobile apps, finish first-time setup, fill out your profile, and allow location and notifications on your phone - [For DSPs: your first shift — clock in, document, clock out](https://enmantle.com/help/dsp-first-shift): The three things every shift needs on Enmantle: clock in when you arrive, write your note, and clock out. Here's the whole loop, start to finish - [Build a weekly schedule with the Time Grid](https://enmantle.com/help/weekly-schedule-time-grid): The Time Grid is where you build the week: place shifts, see who's available, catch double-bookings, and publish so staff get notified - [Repeating shifts, and copying a week forward](https://enmantle.com/help/repeating-shifts-copy-week): Most coverage repeats. Set shifts to recur daily, weekly, biweekly, or monthly, choose what an edit touches, and copy a whole week forward - [Handle a call-off: open shifts and finding coverage](https://enmantle.com/help/call-off-coverage): Someone can't work. Convert the shift to open, let eligible staff claim it from their phones, or assign coverage in one click — with staff notified - [Staff availability: how staff set it, how the schedule uses it](https://enmantle.com/help/staff-availability): Staff keep their own availability grid; the scheduler reads it to tier the picker as Available, Partially, or Unavailable and put same-home staff first - [Requesting time off](https://enmantle.com/help/request-time-off): Ask for days off right from the schedule. Pick your dates, add a reason, and submit — your manager reviews it, and approved time off keeps you off the schedule - [Reviewing and approving time-off requests](https://enmantle.com/help/approve-time-off): Work the approvals queue: see who requested time off, how many shifts it touches, and approve or deny — an approval blocks scheduling automatically - [On-site on-call shifts that switch automatically](https://enmantle.com/help/on-call-shifts): On-call windows are set per location, and Enmantle splits the shift at the boundary — so you clock in once and let the schedule do the rest - [Clocking in and out with GPS: what's captured, and when](https://enmantle.com/help/clock-in-out-gps): Clock in and out from your phone. Enmantle reads GPS at those two moments only — never in between — and that clock data is what feeds DODD EVV - [Fixing a time entry: change requests and approvals](https://enmantle.com/help/fix-time-entry): Forgot to clock in or out late? Submit a change request with the right times and a reason, a manager approves it, and every edit is kept in an audit trail - [EVV readiness for a client](https://enmantle.com/help/evv-readiness-for-a-client): Four things must be true before a client's shifts can bill through EVV. The readiness checklist on Client 360 shows what's ready and what's missing - [Reading the EVV Status & Compliance dashboard](https://enmantle.com/help/evv-status-and-denials): The EVV Status page confirms EVV is live and reconciles verified visits against what you billed, so you catch denials before DODD does - [Write a daily note with voice dictation and AI polish](https://enmantle.com/help/daily-note-voice-ai): Speak your daily note instead of typing it, tidy the wording with AI, and finish before you clock out — here's the whole flow - [Scoring ISP goals inside your notes](https://enmantle.com/help/score-isp-goals): The person's ISP goals show up right inside the daily note, so you record progress on each one during the shift — no separate screen - [Turning on the Medications (eMAR) module](https://enmantle.com/help/turn-on-medications-emar): How an admin enables Enmantle's eMAR, picks which certifications let staff record doses, and sets the grace window that colors doses due or overdue - [Adding, editing, and discontinuing a client's medications](https://enmantle.com/help/manage-client-medications): How managers add a scheduled or PRN medication on the Client 360 Medications tab, edit the details, and discontinue a med while keeping it for audit - [Passing meds: recording doses on the Med Pass grid](https://enmantle.com/help/passing-meds-med-pass): For DSPs: pick a location and day on the Med Pass grid, read the Due and Overdue tiles, and record a scheduled dose with the right status - [PRNs, refusals, missed doses, and reading the MAR](https://enmantle.com/help/prn-refusals-and-the-mar): For DSPs: record a PRN with its reason and follow-up, document a refused or missed dose, know when Error means file an incident, and read the MAR - [Controlled-substance counts](https://enmantle.com/help/medication-counts): For DSPs and admins: run a witnessed controlled-substance count at shift change, log received or wasted supply, and handle a discrepancy on the Counts screen - [Import a client from an Ohio ISP PDF](https://enmantle.com/help/import-client-isp-pdf): Upload a standard Ohio DODD ISP PDF and Enmantle drafts the client — person, home, goals, authorizations, and contacts — for you to review first - [The Client 360 page, tab by tab](https://enmantle.com/help/client-360): Every client has one page that holds their waiver, Medicaid ID, ISP review tracker, GPS consent, care team, visits, notes, and incidents - [Logging HPC transportation vs. NMT](https://enmantle.com/help/hpc-transportation-nmt): When to use HPC transportation versus NMT, how to log a trip on the shift, and how per-trip and per-mile both flow into billing - [Setting up transport routes and vehicles](https://enmantle.com/help/set-up-transport-routes): Build recurring transport routes with riders, a vehicle, and a billing lane. Runs generate automatically; a missed-run panel catches the ones nobody drove - [Claiming and running today's transport routes](https://enmantle.com/help/claim-and-run-transport-routes): See today's transport runs on the Time Clock, claim the one you're driving, and log the trip with vehicle, riders, and addresses prefilled from the route - [Report an incident: the 3-step wizard](https://enmantle.com/help/report-an-incident): How a staff member files an incident on Enmantle: the 3-step wizard, attaching photos, and why the discovery date drives every deadline - [Review, file, and track UIs/MUIs as an admin](https://enmantle.com/help/review-file-uis-muis): The admin side of incidents: a deadline-sorted review queue, filing UI/MUI reports in DODD-expected formats, and the one-click Annual MUI Analysis - [Completing your assigned courses](https://enmantle.com/help/complete-assigned-courses): Your assigned training lives in the Learning Center. Start a course, work through each module, pass the quiz, and earn your certificate - [Adding and tracking your certifications](https://enmantle.com/help/add-track-certifications): Add your CPR card, background check, license, and more. Here's how the pending-to-approved flow works and when each certification expires - [Creating and assigning courses](https://enmantle.com/help/create-and-assign-courses): Build a course from scratch, import one, or draft it with AI — then publish and assign it to your team by location, role, or individual - [Monitoring team compliance and certification expiry](https://enmantle.com/help/team-compliance-certifications): The Team Certifications dashboard shows who's compliant, what's expiring, and what's missing — so nothing lapses without warning - [Running in-person trainings with sign-off](https://enmantle.com/help/in-person-training-signoff): Log an in-person training, collect a signature from each attendee, and let Enmantle turn it into an approved certification automatically - [Completing your onboarding tasks](https://enmantle.com/help/complete-your-onboarding): Your onboarding is a checklist grouped into phases. Here's how to work through it — review documents, finish your courses, and mark each task complete - [Assigning and tracking staff onboarding](https://enmantle.com/help/assign-and-track-onboarding): Assign an onboarding template to a new hire, then track their progress across phases as tasks unlock and get completed by each responsible party - [Building onboarding templates](https://enmantle.com/help/onboarding-templates): Build a reusable onboarding template: add tasks with parties, phases, dependencies, compliance tags, linked courses, and review documents — then reuse it - [Signing documents in My Signatures](https://enmantle.com/help/sign-documents-my-signatures): When a document needs your signature, it lands in My Signatures. Here's how to read it, draw your signature, and download your signed copy - [Requesting signatures and adding fields](https://enmantle.com/help/request-signatures): Send documents out for signature: pick files and staff, set a due date, place signature fields on a PDF, then track and cancel requests - [Submitting and managing complaints](https://enmantle.com/help/submit-and-manage-complaints): Submit a complaint anonymously and save your tracking token, plus how directors review, prioritize, note, and resolve complaints from the dashboard - [Creating and sending offer letters](https://enmantle.com/help/create-offer-letters): Record an offer for a new hire: fill in position, pay, and start date, save it as a draft or mark it sent, and edit or delete while it's still a draft - [Build a custom report and schedule it to your inbox](https://enmantle.com/help/custom-report-schedule): Start from Enmantle's report catalog, build your own in the report builder, save it, and have it emailed on a schedule - [Finding and running a report in the catalog](https://enmantle.com/help/report-catalog): Browse Enmantle's prebuilt reports by category, filter to the slice you want, run it, export it, and keep the ones you use - [Using the audit log to trace documentation errors](https://enmantle.com/help/audit-log-trace-errors): The audit log records system activity so you can trace who changed what, and when — the fastest way to run down a documentation or time-entry error - [From clock-ins to a clean eMBS invoice](https://enmantle.com/help/clock-ins-to-embs-invoice): Follow the billing flow end to end: clock data becomes billing rows, preflight flags problems, and you generate an eMBS invoice you can trust - [Importing remittance and reconciling payments](https://enmantle.com/help/import-remittance-and-reconcile): When DODD reports back, import the remittance on the Reconcile step to match payments to what you billed and clear denials, short pays, and mismatches - [Authorizations and units: keeping shifts billable](https://enmantle.com/help/billing-authorizations-and-units): Service authorizations are the budget behind every billable shift. See how units track, how budget alerts warn you early, and why a row turns UNBILLABLE - [Cost centers, rate tables, and the code library](https://enmantle.com/help/cost-centers-and-rates): The reference data behind billing: cost centers scope funding, rate tables set price, the crosswalk picks the code, and the code library validates it - [Viewing your pay stubs (My Pay)](https://enmantle.com/help/view-your-pay-stubs): Your pay stubs live in My Pay. See your latest net pay, your year-to-date totals, and open any stub for the full breakdown — from your phone - [The payroll calendar and subscribing to paydays](https://enmantle.com/help/payroll-calendar-and-ics): Read the payroll calendar at a glance — paydays, holidays, and bonus dates — and subscribe so every payday lands in Google, Outlook, or Apple Calendar - [Setting up your pay schedule and paydays](https://enmantle.com/help/set-up-pay-schedule): Set your pay cadence, weekend and holiday rules, and holidays, then generate a 12-month payday calendar. This is your pay calendar, not payroll processing - [Importing pay stubs from your payroll system](https://enmantle.com/help/import-pay-stubs): Upload a Payroll Preview PDF and Enmantle distributes each employee's pay stub. It matches names for you, handles corrections, and notifies staff - [Setting up bonuses and importing amounts](https://enmantle.com/help/set-up-bonuses): Turn on the bonus schedule, add a bonus payday, and import each person's amount from a simple CSV. Staff then see their bonus and amount in Enmantle - [Recording a client expense (with receipt scanning)](https://enmantle.com/help/record-a-client-expense): Spend a client's own money the right way: open their account, record a withdrawal, scan the receipt to auto-fill the form, and submit it for review - [Reviewing and approving client expenses](https://enmantle.com/help/approve-client-expenses): Work the approval queue: check each submitted client expense, then approve, return, or reject it. Approving posts the amount to the client's balance - [Managing expense accounts, categories, and budgets](https://enmantle.com/help/expense-accounts-and-budgets): Set up the accounts that hold each client's money, the categories and receipt rules that classify spending, and the budgets that flag overspending - [Posting and targeting announcements](https://enmantle.com/help/post-announcements): Post company news to the right people: set priority, pin it, require acknowledgement, schedule it, and target by role or location - [Managing company files and categories](https://enmantle.com/help/manage-company-files): Where policies, forms, and documents live. How everyone finds and downloads files, and how admins add categories, upload, and delete - [Signing in with a passkey (Face ID or fingerprint)](https://enmantle.com/help/signing-in-with-a-passkey): Skip the password. Turn on Biometric Login to sign in with Face ID or your fingerprint, and manage which devices are set up - [Adding a staff member and choosing a role](https://enmantle.com/help/add-staff-and-roles): Create a staff account on Enmantle: generate a password, pick the right role, assign locations, and — for DSPs — link their clients - [Understanding roles and custom access roles](https://enmantle.com/help/custom-access-roles): The seven base roles at a glance, plus how custom access roles fine-tune what each person sees and can do — per module and per action - [Creating locations and On-Site On-Call (OSOC)](https://enmantle.com/help/create-locations-and-osoc): Add a location with the county incident reporting needs, build its team, and turn on OSOC so overnight shifts split for DoDD billing - [Importing your agency's data](https://enmantle.com/help/import-your-agency-data): Bring your locations, users, clients, and certifications into Enmantle in the right order with the import wizard — or via write-only API tokens - [The Apps page: Link Shortener and custom apps](https://enmantle.com/help/apps-and-link-shortener): The Apps page is a launcher for built-in tools like the Link Shortener and Brittco Scheduling — plus custom apps a Super Admin can add - [FAQ: data export, migration from Brittco, support, and pricing](https://enmantle.com/help/faq-export-migration-support): Straight answers on exporting your data, migrating from Brittco, getting support, pricing, Ohio EVV approval, and the mobile apps - [Getting help: submitting a support request](https://enmantle.com/help/getting-help-in-app): Stuck on something in Enmantle? The Support page sends a request straight to the Enmantle support team, with an attachment and an email confirmation