Talk to a real person.
Every address below is read by a person, not a queue. Pick the one that matches what you need; each says what to expect back.
Sales and demos
Email <a href="mailto:hello@enmantle.com">hello@enmantle.com</a>, or book a 30-minute demo directly at <a href="https://cal.com/enmantle/demo" data-cal-trigger rel="noopener">cal.com/enmantle/demo</a>. A demo is a working session in the live product with demo data, mapped to your agency's services and size, and you leave with a real quote. A person replies to every sales email within one business day.
Product support (customers)
Email <a href="mailto:support@enmantle.com">support@enmantle.com</a>, or use Help & Support inside the product, which sends the request with your account details attached and emails you a confirmation to keep as your record. Support hours are Monday to Friday, 8 a.m. to 6 p.m. Eastern; we answer within one business day. The <a href="/help">Help Center</a> covers every module in short steps and is searchable, so it is often faster than waiting for a reply.
Security
To report a vulnerability or a suspected incident, email <a href="mailto:hello@enmantle.com">hello@enmantle.com</a> with "Security" in the subject line; the same address is published in <a href="/.well-known/security.txt">/.well-known/security.txt</a>. Please do not include protected health information in the report itself. Our security practices, hosting and subprocessors are described on the <a href="/security">security page</a>.
Privacy requests
For questions about the <a href="/privacy">privacy policy</a>, or to request access to or deletion of data, email <a href="mailto:hello@enmantle.com">hello@enmantle.com</a>. If you are staff at an agency that uses Enmantle, your agency administrator is usually the fastest route, because your agency owns the records.
Press, partners and corrections
Email <a href="mailto:hello@enmantle.com">hello@enmantle.com</a>. The <a href="/about">About page</a> carries the fact sheet and a description you may quote. If anything on this site is wrong, tell us; we correct the page and note the date.
Where we are
Enmantle, LLC is headquartered in Columbus, Ohio, with its registered office in Toledo, Ohio. Demos, onboarding and support happen on video and by email; there is no walk-in office.
Frequently asked questions.
Do you have a phone number?
What are Enmantle's support hours?
Who do I contact about a security issue?
- Getting help: submitting a support requestStuck on something in Enmantle? The Support page sends a request straight to the Enmantle support team, with an attachment and an email confirmation.
- FAQ: data export, migration from Brittco, support, and pricingStraight answers on exporting your data, migrating from Brittco, getting support, pricing, Ohio EVV approval, and the mobile apps.
— See it on your workflow —
Or skip the email and book the demo.
Thirty minutes in the live product, mapped to your agency. Pick a time below, or leave your email and a real person replies within one business day.