Compare · Therap alternative

The Therap alternative that runs the whole agency.

Enmantle is one platform built inside a working Ohio IDD agency: scheduling, native Sandata EVV, ISP goals, incidents, billing and payroll under one login. Therap has run since 2003 and remains one of the most widely used IDD platforms nationally — here is how the two compare.

Last reviewed · Enmantle team

Enmantle is a single Ohio-built platform that runs scheduling, native Sandata EVV, ISP goals, billing and payroll for IDD agencies. Where Therap spans many states with a module-by-module system, Enmantle keeps one login and one price for the whole agency. Therap has run since 2003 and is one of the most widely used IDD platforms nationally.

Therap Services is documentation and case-management software used by intellectual and developmental disability (I/DD) and home- and community-based services (HCBS) and long-term services and supports (LTSS) providers, along with state and local government agencies, across the United States. Founded in 2003, it is one of the longest-running platforms in this category and is deeply embedded in many state systems, Ohio included, where it publishes a dedicated solutions sheet mapping its modules onto Ohio's own terminology.

In Ohio, Therap names its Individual Service Plan tooling "ISP Data," routes major unusual incidents and unusual incident reports through its General Event Reports module, and describes its billing as producing an "eMBS file upload." That Ohio-specific mapping is a real point in Therap's favor: an agency that has already built its documentation habits around Therap's module names does not have to relearn Ohio's vocabulary, only Enmantle's screens.

Enmantle vs Therap, side by side

The table below compares Enmantle with Therap module by module, using only what each vendor documents about itself. A filled dot (●) means the capability is documented as built into the platform; a half-filled dot (◐) means it is partial, mobile-only, or delivered through a partner or add-on; "Not publicly documented" means we found no public source for that row as of the retrieval date shown. Every Therap cell is footnoted to the Therap page it came from, retrieved September 20, 2026.

Capability Enmantle — one platform — Therap
ISP goals and documentation● ISP goals scored inside every shift note how it works● ISP Data/Individual Service Plan; Ohio ISP named1
Incident reporting (UI / MUI / Internal)● UI / MUI / Internal wizard with deadlines from the discovery date how it works● GER covers MUI/UIR incident reporting (Ohio)2
Staff scheduling and coverage● Time grid, open-shift claiming, on-call splits how it works◐ Mobile builds staff schedules; no shift-swap3
Ohio EVV (Sandata)● DODD-approved alternate EVV vendor; submits directly to Sandata how it works● ODM-certified alternate EVV vendor4
DODD billing (eMBS)● eMBS file generation, preflight, remittance import how it works● Medicaid claims (837P/837I); attendance-to-bill5
Payroll and expenses● Payroll calendar, pay stubs, expense accounts, mileage how it works◐ Mileage tracking in EVV app; no payroll module6
Mobile app for DSPs● Native iOS and Android app; GPS EVV; offline clock-ins and incidents how it works● iOS/Android app; GPS EVV; offline mode for docs7
Learning and certifications● Courses, in-person sign-off, certification expiry alerts how it works● Training Management System (TMS) for certs8
County-board rates and service codes● Cost centers, rate tables, service crosswalk how it works◐ Ohio eMBS/NMT billing shown; no rate tables9
Pricing model◐ Quoted per agency; one tier that scales with clients, staff and locations how it works● From $130/mo; per-individual/year above that10
Contract and export terms● CSV export any time; no export fees; no lock-in how it works◐ Self-serve data export (ExDF); no term/cancel11
Support● Email and in-app; Mon–Fri 8 a.m.–6 p.m. ET; reply within one business day how it works● Phone + online support portal; no hours listed12
Implementation● Two to four weeks with a parallel run; migration included how it works◐ Implementation support included; no timeline13

Comparison reflects Therap's own public documentation (footnoted below, retrieved ) and Enmantle's own Help Center. ● documented as built-in · ◐ partial, or via a partner or add-on · "Not publicly documented" means we found no public source; it is not a claim that the capability is absent. Therap is a trademark of its respective owner. This page is an independent comparison, not affiliated with or endorsed by Therap. Corrections: hello@enmantle.com.

Sources and notes for every cell (13)
  1. therapservices.net/resources/ohio/Solutions_We_Offer_Ohio_Organization — Therap's 'Solutions we offer Ohio Organizations' sheet maps 'Daily Notes / Goal & Outcome Tracking' to 'ISP Data' and 'ISP / Person Centered Planning Tools' to 'Individual Service Plan (including Personal Focus worksheet and ISP agenda) / CtLC' for Ohio organizations specifically. (retrieved 2026-09-20)
  2. therapservices.net/resources/ohio/Solutions_We_Offer_Ohio_Organization — The same Ohio resource sheet maps 'MUIs/UIRs/Incident Reports' directly to Therap's 'General Event Reports' (GER) module. (retrieved 2026-09-20)
  3. therapservices.net/whitepaper/Mobile-App-White-Paper-200522.pdf — Therap's mobile app whitepaper states under 'Mobile Scheduling/EVV: Clock-in and out' that 'Providers have the ability to build employee schedules for individuals and programs' and staff 'can also self-check-in if a shift is not currently on their schedule,' but no shift-swap/trade feature is described. (retrieved 2026-09-20)
  4. dam.assets.ohio.gov/image/upload/medicaid.ohio.gov/Providers/EVV/AltSy — Therap appears on the Ohio Department of Medicaid's certified alternate EVV vendor list (as "Therap Services"), updated June 12, 2026; Therap's own page at https://www.therapservices.net/products/electronic-visit-verification/ also describes GPS-verified check-in ('Verify service delivery automatically at the exact location and time using integrated point-of-care tracking') and offline capture ('Record EVV check-ins, check-outs, and documentation even in remote areas and easily upload your completed data when you log back in online'). (retrieved 2026-09-20)
  5. therapservices.net/products/billing-software — Therap's Billing Solutions page states it will 'Send claims directly to Medicaid, managed care organizations, and third-party payers,' supports 837 Professional (837P) and 837 Institutional (837I) claim formats, and converts attendance/EVV documentation into billable units. (retrieved 2026-09-20)
  6. therapservices.net/whitepaper/Mobile-App-White-Paper-200522.pdf — The same mobile app whitepaper states that within the Scheduling/EVV clock-in/out feature, 'Mileage tracking features are also available,' though no dedicated staff payroll-processing module is documented anywhere on Therap's site. (retrieved 2026-09-20)
  7. therapservices.net/products/mobile-app — Therap's Mobile Applications page states the app is 'available for download on both the Apple App Store (for iOS devices) and the Google Play Store (for Android devices)' and that 'Therap offers an Offline Mode for specific modules, allowing staff to enter documentation without a signal'; confirmed live on the Apple App Store (3.3★/456 ratings), which does not itself mention voice-to-text. (retrieved 2026-09-20)
  8. therapservices.net/resources/ohio/Solutions_We_Offer_Ohio_Organization — The same Ohio resource sheet maps 'Staff Training Records' to Therap's 'Training Management System' module; a separate Staff Training Options flyer on Therap's site also describes Navigator, Therap Course Cloud (SCORM export to an agency's own LMS), self-paced courses, and module simulators. (retrieved 2026-09-20)
  9. therapservices.net/resources/ohio/Solutions_We_Offer_Ohio_Organization — Therap's 'Solutions we offer Ohio Organizations' sheet lists 'Billing' as 'eMBS file upload' and 'NMT' as handled via 'ISP Data' for Ohio organizations, but does not name county-board rate tables specifically. (retrieved 2026-09-20)
  10. therapservices.net — Therap's homepage states: 'Therap's pricing starts at $130 per month for agencies supporting a small number of individuals. Above that, cost is calculated per individual supported per year and depends on how many people you serve and which modules you enable.' (retrieved 2026-09-20)
  11. therapservices.net/products/external-data-feed — Therap's External Data Feed (ExDF) product page says it lets agencies 'easily bring your Therap data into external systems' with automatic multi-times-daily updates, but no contract length, renewal, or cancellation/termination terms are published anywhere on Therap's site. (retrieved 2026-09-20)
  12. therapservices.net/contact — Therap's Contact Us page lists 'Phone: 1-203-596-7553' and directs users to its 'Customer Help & Support' portal at help.therapservices.net/s/, with no specific support hours published. (retrieved 2026-09-20)
  13. therapservices.net/software-solutions-for-i-dd-and-hcbs-service-provid — This page states Therap's 'Support Team is dedicated to help your team lead a successful Therap implementation,' offering one-on-one training sessions, online resources, webinars, and in-person events, but no specific onboarding timeline (e.g., a number of weeks) is published. (retrieved 2026-09-20)

Therap's strongest rows are billing and Ohio-specific documentation. Its Billing Solutions page supports both 837 Professional and 837 Institutional Medicaid claim formats and converts attendance and EVV documentation straight into billable units, and its Ohio resource sheet gives every major workflow — goals, incidents, training, billing — a named home inside the platform. Therap also publishes an actual starting price, "From $130/mo," per its homepage, retrieved 2026-09-20 — more pricing transparency up front than most vendors in this comparison offer. Where it reads thinner is staff scheduling: Therap's own mobile app whitepaper describes building schedules and letting staff self-check-in, but it does not describe shift-swapping the way a dedicated scheduling tool would.

What Therap does well

Therap's Ohio resource sheet is specific in a way that is worth crediting: it maps "Daily Notes / Goal & Outcome Tracking" directly to "ISP Data" and "ISP / Person Centered Planning Tools" to "Individual Service Plan (including Personal Focus worksheet and ISP agenda) / CtLC" for Ohio organizations by name. The same sheet maps "MUIs/UIRs/Incident Reports" to Therap's General Event Reports (GER) module, so an Ohio agency on Therap has a defined, named place for major unusual incident and unusual incident reporting rather than a generic form bolted on afterward.

Therap's mobile story is mature. Its app is live on both the Apple App Store and Google Play, supports GPS-verified check-in for EVV, includes mileage tracking inside the same clock-in and clock-out feature, and offers an offline mode for specific modules so staff can keep documenting without a signal and sync later. Therap is also an ODM-certified alternate EVV vendor in Ohio, with its own EVV product page describing point-of-care GPS verification and offline capture in remote areas.

On learning, Therap's Ohio sheet names a Training Management System (TMS) as the home for staff training records, and Therap's site separately describes Navigator, Therap Course Cloud with SCORM export, self-paced courses, and module simulators for agencies that want more built-out training pathways than certificate storage alone. Combined with published starting pricing and nearly two decades in the Ohio market, Therap has earned the trust of a large number of I/DD and HCBS agencies.

Where Enmantle differs

One login instead of a stack

Therap's own Ohio solutions sheet names four separate places for a single agency's work to live: ISP Data for goals, General Event Reports for incidents, a Training Management System for certifications, and a Billing module for the eMBS file. Each is real and documented, but each is also one more module to open and reconcile against the others. Enmantle runs the same work as one continuous record instead. A shift is built on the Time Grid, the clock-in becomes the EVV visit, the daily note carries the ISP goal scores right inside it, and the same clock data derives the billing row that becomes the eMBS invoice — no export from one module and import into the next. One admin, one login, one place to look when a number does not match, instead of reconciling three modules by hand.

Built for the direct support professional in the field

Enmantle's mobile app is voice-first and built for direct support professionals (DSPs) working in a client's home with unpredictable signal, not for a desk. A DSP clocks in with a single GPS point, dictates the daily note by voice and polishes the wording with AI that only tidies phrasing and never invents content, and scores each ISP goal inline in that same note. On-call shifts split into Regular and On-Call segments automatically at the boundary, so a DSP clocks in once no matter how the hours are billed. Therap's own mobile app whitepaper documents GPS clock-in, mileage tracking, and an offline mode for documentation, so the two vendors compete directly on mobile fundamentals. The difference is that Enmantle's voice dictation and inline goal scoring fold note-writing and goal-tracking into a single pass on the same screen.

EVV that is native, not bolted on

Enmantle is a DODD-approved alternate EVV vendor and submits directly to Sandata. GPS is read at exactly two moments in a shift — clock-in and clock-out, one point each — never in between, and that clock data is what feeds EVV and, from the same record, the eMBS invoice. The EVV Status dashboard reconciles verified visits against what was billed before DODD does, flagging units mismatches, post-lock de-verifications, and denials by eMBS reason code. Therap is also an ODM-certified alternate EVV vendor, with its own GPS-verified check-in and an offline mode for remote areas, so both platforms clear the same DODD bar. The difference is what happens after the visit is verified: in Enmantle, the same clock event that satisfies EVV is the event that builds the bill, with a dashboard watching for denials before they happen.

What migrates from Therap

Moving off Therap does not mean re-keying years of Ohio ISP history by hand. The table below lists what typically carries over from a Therap setup and how each piece moves into Enmantle.

WhatHow it comes across
Locations (homes, sites, day programs)Import wizard step 1, from Excel or CSV guide
Users (staff and roles)Import wizard step 2, tied to their locations guide
ClientsImport wizard step 3; Ohio clients can also be drafted from the ISP PDF guide
CertificationsImport wizard step 4, attached to the imported users guide
Active ISP goalsRead from each client's ISP PDF into the goal list guide
Open billing cyclesCarried across with the Enmantle team during onboarding guide
Larger or recurring loadsWrite-only API tokens scoped to each import step guide

The import wizard brings locations, users, clients, and certifications in from Excel or CSV files, in that order, because later records point back at earlier ones — see the full sequence in Importing your agency's data. Ohio clients can also come across one plan at a time through the ISP PDF import, which reads a standard DODD Individual Service Plan PDF and drafts the person's identity, service authorizations, ISP goals, and contacts, highlighting anything it is unsure about in amber for review before anything is saved. Agencies moving a larger or ongoing feed can use scoped, write-only API tokens instead of the wizard. None of this happens on a single cutover night: onboarding runs two to four weeks end-to-end, covering migration, staff onboarding, and EVV configuration, with a parallel-run period so your Therap data keeps working until Enmantle is verified against it.

When to stay on Therap

Therap is worth keeping if your agency operates across several states where Therap is already configured and staff are already trained on it — Enmantle is live in Ohio only today, with other waiver states planned but none yet launched. The same is true if your agency has built real workflows around Therap's Course Cloud SCORM exports, its state-government integrations, or years of accumulated ISP history inside ISP Data, and the cost of retraining staff on a new system outweighs the benefit of folding four modules into one login this year.

§ — questions providers ask

Frequently asked questions.

Is Enmantle a good Therap alternative for Ohio DODD providers?
Yes — Enmantle runs scheduling, EVV, ISP goals, incidents, billing, and payroll in one Ohio-built platform for DODD providers. Where Therap spreads that work across separate ISP Data, GER, TMS, and Billing modules, Enmantle keeps it in one login. Therap remains a long-established, widely used platform with deep Ohio documentation tools of its own.
How does Enmantle pricing compare with Therap?
Enmantle is priced per agency and scales with your clients, staff, and locations, with every core module and migration included. Therap publishes a starting price of $130 per month, then per-individual-per-year above that, per its website, retrieved 2026-09-20. Enmantle's own number is quoted in a demo rather than posted, because the right tier depends on your agency's size.

How Enmantle pricing works

Does Enmantle handle Ohio EVV like Therap?
Enmantle is a DODD-approved alternate EVV vendor submitting directly to Sandata, with GPS captured only at clock-in and clock-out. Therap is also ODM-certified for alternate EVV, with its own GPS check-in and offline mode. Enmantle's EVV Status dashboard also reconciles visits against billed units and denial codes — we found no public documentation of a comparable dashboard on Therap's site.

Ohio EVV with Enmantle

What migrates from Therap, and how long does it take?
Enmantle's import wizard and Ohio ISP PDF reader bring locations, staff, clients, ISP goals, and certifications across in a fixed, reviewable order, over a two-to-four-week onboarding with a parallel run. Larger loads can use write-only API tokens instead. Therap's External Data Feed lets agencies export data to outside systems, but Therap publishes no migration timeline.

Import your agency data

Does Enmantle's mobile app do what Therap's does?
Enmantle's native iOS and Android apps let a direct support professional clock in with GPS, dictate the daily note by voice, and score ISP goals inline, all in one app. Therap's app also provides GPS EVV clock-in, mileage tracking, and an offline mode for documentation. We found no public documentation of voice dictation in Therap's mobile app materials.
How does Enmantle support compare with Therap's?
Enmantle support runs Monday to Friday, 8 a.m. to 6 p.m. Eastern, by email, with a reply within one business day and a dedicated contact during onboarding, though there is no phone line yet. Therap lists a phone number and an online support portal on its Contact page, but does not publish specific support hours.
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