Help Center
Admin & Setup
Add staff and roles, set up locations, import data, and configure the workspace.
Setting up an agency: add staff and choose their roles (or build a custom access role), create locations with on-site on-call, import the agency's data with the wizard or write-only API tokens, and configure the Apps page. Administrators should read these in order for a new workspace, then hand DSPs the getting-started section.
Start here
- Adding a staff member and choosing a roleCreate a staff account on Enmantle: generate a password, pick the right role, assign locations, and — for DSPs — link their clients.
- Importing your agency's dataBring your locations, users, clients, and certifications into Enmantle in the right order with the import wizard — or via write-only API tokens.
Articles in this section
- Adding a staff member and choosing a roleCreate a staff account on Enmantle: generate a password, pick the right role, assign locations, and — for DSPs — link their clients.
- Understanding roles and custom access rolesThe seven base roles at a glance, plus how custom access roles fine-tune what each person sees and can do — per module and per action.
- Creating locations and On-Site On-Call (OSOC)Add a location with the county incident reporting needs, build its team, and turn on OSOC so overnight shifts split for DoDD billing.
- Importing your agency's dataBring your locations, users, clients, and certifications into Enmantle in the right order with the import wizard — or via write-only API tokens.
- The Apps page: Link Shortener and custom appsThe Apps page is a launcher for built-in tools like the Link Shortener and Brittco Scheduling — plus custom apps a Super Admin can add.
Still stuck?
Email support@enmantle.com — a real person replies.