Completing your assigned courses

When your agency assigns you training, it shows up in the Learning Center. This guide walks you through starting a course, working through it, passing the quiz at the end, and getting your certificate. You can do all of it from your phone.

Find your assigned courses

1. Tap Learning in the menu to open the Learning Center.
2. Your courses are sorted into Assigned, In Progress, Completed, and Overdue.
3. Anything under Assigned or Overdue is waiting on you.

An Overdue course isn't the end of the world — it just means the due date passed. You'll also get reminders 7, 3, and 1 days before a course is due, so it's easy to stay ahead.

Start a course and work through the modules

Open a course and tap Start Course. A course is made of modules — small lessons you finish one at a time. Depending on the course, a module might be:

• A document to read.
• A page of text.
• A video to watch (uploaded, or a YouTube/Vimeo clip).
• A quiz to check what you learned.

Work top to bottom. When you finish one module, the next one unlocks.

Pass the quiz

Many courses end with a quiz. Tap Start Quiz when you reach it.

• The screen shows the passing score you need — for example, "Passing score: 80%".
• Questions may be multiple choice, true/false, fill-in-the-blank, or multi-select.
• You have a limited number of tries. Watch "Attempts remaining: {x} of {y}".

If you pass, you'll see Congratulations! You passed! and can tap Review Answers & Explanations to see how you did. If you see Quiz not passed, don't worry — read the material again and retake it while you still have attempts left.

Out of attempts? Your manager can restart the course for you. A restart wipes your earlier tries, so you get a clean start.

Locked modules and prerequisites

Sometimes a module or a whole course is locked.

• A Lock icon on a module means you haven't finished the one before it. Complete them in order and it opens.
• A Course Locked message means the course has a prerequisite. Finish the required course first, then this one unlocks.

Earn and download your certificate

When you finish every module — and pass every quiz — the course flips to Completed on its own. Your certificate is issued automatically and a confirmation email goes out.

To keep a copy:

1. Open the Certificates tab.
2. Find the course.
3. Tap Download PDF.

Some certificates have an expiry date, so the course comes back around for a refresher later. You can track all of your certificates — including ones from outside Enmantle — in Adding and tracking your certifications.