The Brittco Bridge is a temporary pilot for agencies mid-migration. While you're moving off Brittco, the bridge keeps your EVV flowing by pushing completed clock-outs from Enmantle over to Brittco automatically. It's a stepping stone, not a permanent setup. This guide covers turning it on and keeping an eye on it.

Find it under Settings at Brittco Bridge — "Temporary EVV pilot — monitor bridged clock-out jobs and configure per-client / per-staff Brittco mappings."

Turn the bridge on

The bridge only runs when the master switch is on. With that enabled, you decide which clients bridge — it's per client, not all-or-nothing.

Open Brittco Bridge.
Find a client you want to bridge.
Flip Bridge to Brittco on for that client.
Repeat for each client in the pilot.

Names map automatically

You usually don't have to configure anything else. When you turn a client on, Enmantle fills in the Brittco mapping for you:

The client name defaults to Last, First.
The staff name defaults to First Last.
The site defaults to the client's location.

There are override fields if a name in Brittco doesn't match exactly, but they're optional. Leave them blank unless something needs correcting.

Backfill recent shifts

Turning a client on only bridges future clock-outs. To catch shifts that already happened, use Backfill last 30 days — it enqueues completed shifts from the past month so they get pushed over too. Run it once when you first bring a client into the pilot.

Watch the jobs

Each clock-out becomes a job with a status. Check them so nothing slips:

Pending — queued, waiting to send.
In progress — sending now.
Done — pushed to Brittco successfully.
Skipped (dup) — already sent; a duplicate, safely ignored.
Failed — didn't go through.

When something shows Failed, click Retry to re-queue that job. Most failures clear on a retry.

Because this is a migration pilot, plan to wind it down. Once your agency is fully on Enmantle for EVV, you won't need the bridge — it's here to carry you through the switch, not to run forever.

Next steps

Bringing your records over? Start with importing your agency's data.
For the bigger migration picture, see the export, migration, and support FAQ.